Contact Information

If you have any questions regarding your order, delivery, returns, refunds or any of our products, our customer support team is available to assist you.

Customer Support

Meca Global & Co
Email: support@mecaglobal.co

For the fastest assistance, please include your order number and the email address used when placing your order.

Order Enquiries

For questions regarding:

• Order status

• Shipping and delivery

• Tracking information

• Address corrections

• Product information

• Returns and exchanges

• Refunds

• Damaged or incorrect items

Please contact us at:

support@mecaglobal.co

Response Time

We aim to respond to customer enquiries within 1–2 business days.

During weekends, UK public holidays or periods of high demand, response times may be slightly longer.

Important Information

When contacting us regarding an existing order, please provide:

• Your full name

• Your order number

• The email address used for the purchase

• A brief description of your enquiry

For damaged, defective or incorrect products, please also include clear photographs where possible.

Business Hours

Customer support enquiries are reviewed during normal business days, Monday to Friday, excluding UK public holidays.

Contact

Meca Global & Co
Customer Support: support@mecaglobal.co

Last updated: 20 August 2026